IMPORTANT NOTICE:
We provide assistance for filling and submitting application forms. We do not guarantee approval of any loan, subsidy, or scheme. Final approval depends entirely on government eligibility criteria and verification by the concerned authorities.

MHADA Application Assistance – Refund Policy

Digital Seva Consultancy provides professional assistance for MHADA application registration, document verification guidance, form filling support, and application submission assistance.

We act solely as a service provider and are not affiliated with MHADA or any government authority.

1. Service Charges

Our service fee covers:

  • Application form filling assistance
  • Document verification support
  • Guidance during registration and submission process
  • Customer support and query assistance
The service fee charged by us is separate from any government fees paid directly to MHADA.

2. Non-Refundable Cases

The service charges paid to us are non-refundable in the following situations:

  • The applicant decides not to proceed after the application process has started.
  • Incorrect, incomplete, or invalid documents are provided by the applicant.
  • The application is rejected by MHADA due to eligibility issues or document discrepancies.
  • The applicant fails to complete payment or provide required information within the stipulated timeline.
  • Lottery results, allotment decisions, or any decisions made by MHADA are not favorable to the applicant.
Important: We do not guarantee allotment, approval, or selection under any MHADA scheme.

3. Refund Eligibility

A refund of service charges may be considered only in the following circumstances:

  • Duplicate payment made by the customer.
  • Payment received but the application process was not initiated due to an error on our end.
  • Technical issues resulting in multiple transactions for the same service.

Approved refunds will be processed within 7–15 business days to the original payment method.

4. Government Fees

Any fees, deposits, processing charges, or application fees paid directly to MHADA or any government portal shall be governed by the respective authority's refund policies.

We do not have control over such refunds and cannot guarantee reimbursement of government charges.

5. Cancellation Policy

Customers may request cancellation before the application process has commenced. Once document verification or application processing has started, cancellation requests may not be eligible for refunds.

6. Limitation of Liability

Our responsibility is limited to providing application assistance services only. We shall not be liable for:

  • Changes in MHADA rules, eligibility criteria, or deadlines.
  • Technical issues on government portals.
  • Rejection, delay, or non-selection in the MHADA lottery process.
  • Any losses arising from incorrect information provided by the applicant.
By availing our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.